Privacy Policy
Last updated: 2 November 2026 · Effective: 2 November 2026
In short
- Jobyx is an international hiring platform run by MANHIVE LLC, registered in the Republic of Armenia. We are responsible for the personal data described in this policy.
- We collect what you give us (your account, profile, CV and documents), what other users give us about you (for example, an agency that adds you as a candidate), and basic technical data needed to run and secure the service.
- We use your data to run the platform: to match candidates with jobs, to let employers, agencies and applicants work on applications together, to send notifications, to take payments and to keep the service safe.
- Employers can see a candidate profile in the platform. They see your contact details and full CV only when you apply, when your agency submits you, or when the employer opens your profile under a paid plan.
- We use AI services to read CVs and to calculate match scores. A person, not the software, decides whether you are shortlisted or hired.
- We do not sell your personal data and we do not use advertising cookies.
- You can access, correct, download or delete your data at any time. Write to [email protected].
This summary is for convenience. The full text below is what applies.
1. Who we are
Jobyx (“Jobyx”, “we”, “us”) is operated by MANHIVE LLC, registration number 999.110.1594956, 3A Moskovyan St., 5th floor, Kentron, Yerevan 0001, Republic of Armenia. We are the controller of personal data processed through https://jobyx.org, the Jobyx web application (https://app.jobyx.org), our emails, and our support channels.
We process personal data under the Law of the Republic of Armenia “On Protection of Personal Data”. Where we offer our services to people in the European Union or the European Economic Area, or monitor their use of the platform, we also follow the EU General Data Protection Regulation (GDPR).
- Privacy contact: [email protected]
- General contact: [email protected]
2. Who this policy covers
This policy applies to:
- Applicants: people who register to look for work.
- Agency candidates: people whose profile a recruitment agency adds to the platform, whether or not they have their own account.
- Employer and agency users: people who use the platform on behalf of a company, including named contact persons.
- Visitors to our website and people who contact us through live chat, email, WhatsApp or Telegram.
- Representatives of companies whose basic business details we publish from public sources (see section 6).
Employers and agencies that download, export or copy candidate data out of the platform become responsible for that data under their own privacy obligations.
3. Personal data we collect
3.1 Account data (all users)
- Email address, display name, role (applicant, employer or agency) and password (stored only as a one-way hash).
- Phone number and whether it is verified.
- Profile photo, if you add one.
- Settings: language, time zone, date and time format, currency.
- Two-factor authentication settings (authenticator app, email or SMS codes).
- Records of your consent to these documents, with the date and time.
3.2 Candidate profile (applicants and agency candidates)
- Full name, email, phone, location, citizenship, date of birth and gender.
- Profession and occupation codes (ISCO-08), a summary, skills, work experience, education, certifications and languages.
- Job preferences: availability, salary expectation and currency, preferred destination, countries you will relocate to, contract type and work mode.
- Links such as LinkedIn or a personal website.
- Agency verification status, for profiles added by an agency.
3.3 Documents
Files you or your agency upload, such as a CV, passport, visa or work permit, certificates, licences, medical records and contracts, together with document type, expiry dates, review status and reviewer notes.
3.4 Employer and agency data
- Company name, website, location, description and logo.
- Primary and secondary contact persons: name, role and phone.
- Job demands: role, requirements, salary range, location, work mode, contract type, visa needs and any gender requirement.
- Shortlists, saved candidates, decisions on applications, and requests for relocation help.
3.5 Activity on the platform
- Applications, submissions, status changes and placements.
- Match scores and their explanations (see section 5).
- Messages in application chat and attachments.
- Notifications we send you and whether they were delivered.
- Saved jobs, saved employers and saved candidates.
3.6 Contracts and electronic signatures
When you sign a platform agreement in the app, we store the signed text, the values you entered, your name and email, your typed or drawn signature, the time of signing, your IP address and browser details, and checksums of the document. This proves who signed what and when.
3.7 Payment data
We store the package you bought, the amount, currency, payment status, transaction reference, refunds, and how you used your credits. Card details are entered on the payment page of our bank, Armeconombank OJSC (AEB). We do not receive or store your full card number or security code.
3.8 Support conversations
Messages you send us through live chat, the in-app support inbox, email, WhatsApp or Telegram, and the role you choose when starting a chat (applicant, employer or agency).
3.9 Technical and security data
- IP address, browser and device details, and the time of sign-ins and important actions, kept in our audit log.
- Error reports that may include the page you were on, your browser, and your user ID.
- Cookies and similar storage described in section 13.
- On our website, your approximate country, derived from your IP address, to show the right language.
4. Sensitive data
Medical records are health data, a special category of personal data. Passport, visa and identity documents need extra care. We process this data only to support a hiring or relocation process that you take part in, and only with your explicit consent, or where the law of the country of employment requires it.
- Upload medical documents only when an employer or the destination country actually requires them.
- Do not upload data about religion, ethnic origin, political views, trade union membership, sexual life or criminal records. The platform does not ask for it.
- Gender is used in matching only when a job states a gender requirement. Employers must set such a requirement only where the law allows it.
- Medical and identity documents are visible only to you, your agency, our administrators, and an employer you have applied to or been submitted to.
You can withdraw consent for sensitive data at any time by deleting the document or writing to us. This does not affect processing that took place before you withdrew.
5. AI, matching and automated processing
Jobyx uses automated tools to help people find good matches faster:
- CV reading: when you upload a CV to create or fill a profile, the text may be sent to OpenAI to extract fields such as experience, education and skills. You review the result before saving it.
- Match scores: we turn profile and job text into numerical representations (embeddings) and compare them with occupation, location, work mode, contract type, gender requirement and salary to calculate a percentage.
- Match explanations: an AI service writes a short summary of how a candidate lines up with a job. It does not change the score.
Scores rank and suggest. They do not decide. Employers and agencies decide who to shortlist, submit, reject or hire. We do not make decisions based solely on automated processing that have legal or similarly significant effects on you.
You can see the reasons behind every score. If you believe a score is wrong or unfair, you can correct your profile, ask us to review it, or object to profiling at [email protected]. OpenAI processes data on our behalf under a data processing agreement and, under its API terms, does not use it to train its models.
6. Where we get personal data
- From you, when you register, fill your profile, upload documents, apply, message or pay.
- From recruitment agencies, which add candidate profiles and documents, one by one or by spreadsheet import.
- From employers, about their own staff who act as contacts.
- From our administrators, who can create accounts and review documents.
- Automatically, from your device and your use of the platform.
- From public sources, for basic company facts only (see below).
Agency candidates. An agency that adds you is responsible for having a lawful basis to share your data with us and for telling you about it. When an agency adds your email, we may invite you to create your own account. You can then view, correct or remove your data, or ask us to remove the agency's profile of you.
Company profiles from public sources. We may create a basic profile for a company using its name, address, general email and phone, and website, taken from public sources. Such profiles are marked as created by Jobyx. Company representatives can claim, correct or remove them. We do not copy descriptions, logos or substantial parts of third-party directories without permission. We keep a record of where each item came from.
7. Why we use your data and our legal basis
| Purpose | Legal basis |
|---|---|
| Create and run your account, let you sign in, keep it secure | Contract with you |
| Show your profile to employers and agencies, process applications and submissions, run application chat | Contract with you |
| Calculate match scores and suggest jobs or candidates | Contract with you; our legitimate interest in useful matching |
| Read your CV with AI to fill your profile | Your request (contract); consent where the CV contains sensitive data |
| Store and share medical and other sensitive documents | Explicit consent, or legal requirements of the country of employment |
| Track document expiry and send reminders | Contract with you |
| Send service emails, SMS codes and in-app notifications | Contract with you |
| Take payments, issue receipts, handle refunds, keep accounting records | Contract with you; legal obligation (tax and accounting) |
| Sign platform agreements electronically and keep proof of signature | Contract with you; legitimate interest in proving agreements |
| Detect duplicate profiles, fraud, fake jobs and abuse; keep an audit log | Legitimate interest in a safe platform; legal obligation |
| Fix errors and improve the service | Legitimate interest |
| Answer support requests and relocation requests | Contract with you, or legitimate interest for non-users |
| Publish basic company profiles from public sources | Legitimate interest in a complete employer directory |
| Send launch news and product updates | Consent, which you can withdraw at any time |
| Comply with law and respond to lawful requests from authorities | Legal obligation |
Where we rely on legitimate interest, we have weighed it against your rights. You can object at any time (see section 11).
8. Who can see your data
8.1 Other users
| Who | What they can see |
|---|---|
| Employers browsing candidates | Profile without contact details or full CV: profession, skills, experience, location, preferences and match score |
| Employers you applied to, or who opened your profile on a paid plan | Full profile, contact details, CV, and the documents attached to the application |
| Your agency (if an agency added or submitted you) | Your full profile, documents, applications and application chat |
| Applicants and agencies | Public employer profile and job details; employer contact details under a paid plan |
| Jobyx administrators | All data, only as needed to run, support and secure the platform |
8.2 Service providers
We use the following providers. They process data only on our instructions and under contracts that protect it.
| Provider | What for | Data involved |
|---|---|---|
| DigitalOcean, Frankfurt, Germany (EU) | Hosting servers and database | All platform data |
| Amazon Web Services (S3), Frankfurt, Germany (EU) | File storage | Documents, photos, signed contracts |
| OpenAI | CV reading, embeddings, match explanations | CV text, profile and job text |
| Resend | Sending emails | Name, email, email content |
| Prelude | Sending SMS verification codes | Phone number, code |
| Telegram Gateway | Sending verification codes via Telegram | Phone number, code |
| Chatwoot | Live chat support | Name, email, role, chat messages |
| Sentry | Error monitoring | Technical data, user ID, page |
| Armeconombank OJSC (AEB) | Card payments | Payment amount, card data (entered directly with the bank) |
| GeoJS | Choosing website language by country | IP address |
| Photon (Komoot) and OpenStreetMap Nominatim | Location search suggestions | Place text you type |
| WhatsApp (Meta) and Telegram | Only if you choose to contact us there | Your messages and account details on those services |
8.3 Others
- Authorities, courts and law enforcement, when the law requires it or to protect the rights and safety of people.
- Professional advisers such as lawyers, auditors and accountants, under confidentiality.
- A buyer or successor if our business is sold or merged. We will tell you before your data falls under a different privacy policy.
We do not sell personal data and do not share it with advertisers.
9. International transfers
Jobyx connects people across countries, so your data will be handled outside your country. We are based in Armenia, our providers may be in the EU, the United States and elsewhere, and employers may be in any country you apply to.
For transfers out of the EU/EEA to countries without an adequacy decision, including Armenia and the United States, we use the European Commission's Standard Contractual Clauses or another lawful mechanism, such as the EU-U.S. Data Privacy Framework where the provider is certified. When you apply to or are submitted to an employer abroad, the transfer is needed to perform the service you asked for.
You can ask for a copy of the safeguards at [email protected].
10. How long we keep data
| Data | Retention |
|---|---|
| Account and profile | While your account is active. Deleted within 30 days after you delete the account |
| Documents | Until you or your agency delete them, or the account is deleted |
| Applications and application chat | While the account is active, then deleted or anonymised with the account. Employers keep their own copies under their own rules |
| Audit log (IP, browser, actions) | 6 months |
| Signed platform agreements | 3 years (limitation period) |
| Payment and accounting records | 5 years |
| Sign-in session | Up to 90 days, or until you sign out |
| Verification and reset codes | Minutes to hours, until used or expired |
| Support conversations | 1 year |
| Backups | Up to 14 days, then overwritten |
We may keep data longer if the law requires it, or to establish, exercise or defend legal claims. Data we no longer need is deleted or anonymised.
11. Your rights
Depending on where you live, you have the right to:
- Access your data and get a copy.
- Correct inaccurate or incomplete data. Most data you can edit yourself in the app.
- Delete your data (“right to be forgotten”).
- Restrict how we use your data.
- Receive your data in a machine-readable format and move it to another service (portability).
- Object to processing based on legitimate interest, including profiling for matching.
- Withdraw consent at any time, without affecting earlier processing.
- Not be subject to a decision based solely on automated processing that significantly affects you.
- Complain to a data protection authority.
To use these rights, write to [email protected] from the email on your account. We may ask you to confirm your identity. Under Armenian law we correct or delete data within 3 working days of a valid request. We answer other requests within one month, extendable by two months for complex requests, in which case we will tell you why.
Supervisory authorities: in Armenia, the Personal Data Protection Agency of the Ministry of Justice. In the EU, the authority in the country where you live or work. In Poland, that is the President of the Personal Data Protection Office (UODO).
12. How we protect your data
- Encrypted connections (HTTPS) for all traffic.
- Passwords stored only as salted hashes; optional two-factor authentication, required for administrators.
- Role-based access: each user sees only what their role and relationship to an application allow.
- Documents are downloaded only through our servers, after an access check. Profile photos and company logos are served from a web address that anyone with the link can open.
- An audit log of sign-ins and important actions.
- Access limited to staff who need it, under confidentiality obligations.
No system is completely secure. If a breach puts your rights at risk, we will notify you and the relevant authority as the law requires; under GDPR, the authority within 72 hours. Keep your password private and turn on two-factor authentication.
14. Age limit
Jobyx is for people aged 18 and over. We do not knowingly collect data about anyone younger. If you believe a minor has an account or a profile, write to [email protected] and we will delete it.
15. Emails and notifications
We send service messages you cannot opt out of while you have an account, such as verification codes, security alerts, application updates, new messages, document expiry reminders and payment receipts. We send news and marketing only with your consent, and every such email has an unsubscribe link.
16. Changes to this policy
We may update this policy as the platform or the law changes. The date at the top shows the latest version. If a change is significant, we will tell you by email or in the app before it takes effect and, where the law requires it, ask for your consent again.
17. Contact us
- MANHIVE LLC, 3A Moskovyan St., 5th floor, Kentron, Yerevan 0001, Republic of Armenia
- Privacy: [email protected]
- General: [email protected]